Customer reviews of Mastercars (Derby) Ltd
At Mastercars (Derby) Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Mastercars (Derby) Ltd
Based on 20 customer reviews
By Pamela B on 26 March 2018 | Verified purchase
Excellent service very friendly a pleasure to deal with, would use this company again
Good old fashioned customer service
By JOANNE W on 11 March 2017 | Verified purchase
I bought my car from Mastercars as I really liked the people who worked there. It felt like good old fashioned customer service, friendly, honest and really helpful. I really love the car I've purchased. After a couple of weeks, it unfortunately started making a strange noise. With a 3 month warrenty, I thought it best to drive it down for them to have a look at it. They told me I couldn't drive it and they'd get it into the garage on Monday. They gave me a courtesy car and within a week, I have my car back and it's driving beautifully.
Pleasant and helpful
By Janet L on 09 March 2017 | Verified purchase
I recently bought an Audi TT from this garage and found them to be courteous and helpful. They are not a high pressure sales outlet and they also helped me out with a few after sales niggles.
Highly recommended excellent
By Robert R on 20 July 2016 | Verified purchase
Excellent in everyway no sales pressure put on me a good choice of cars very easy and relax atmosphere all round would definately buy from again and recommend to others
Very positive experience
By Frances S on 02 September 2020 | Purchase not verified
Very honest and helpful dealer, no pressure sales. Made buying my first car incredibly easy, chuffed to bits with it!
Mike made buying my first car very easy
By Lizzie B on 03 October 2019 | Purchase not verified
Mike was incredibly helpful and friendly when it came to buying a first car. He was not pressuring and ensured that I felt completely comfortable with everything. He made everything very easy and I would definitely recommend Mastercars to anyone looking to buy a first car.
very pleasant experience
By Lesley M on 05 June 2019 | Purchase not verified
3/6/2019 Would definitely recommend this company to friends or family very friendly service great car hassle free sale and the owner even delivered my car for me for free no hidden charges with this garage either
By Vincent S on 08 October 2018 | Purchase not verified
Excellent sales rep, very knowledgable. I have delt with this company several times and I have always received great service and support. Highly recommended.
Excellent trader, great service
By Vince S on 27 September 2018 | Purchase not verified
Excellent service, totally reliable and trustworthy. From start to finish I could tell they wanted me to be happy. Highly recommended
By Beatrix D on 30 January 2017 | Purchase not verified
NEVER NEVER would I buy a car from them. Had car 8 weeks. In that time it was in the garage twice. Had to have a new battery from the AA after the garage told me nothing was wrong. But I also had 3 near misses as the car just stopped on me in the middle of the road and would not move. after 4 days in the garage I was told nothing wrong and they would only take it back if they could find a fault.
Mastercars (Derby) Ltd
- 07775 890285 07775 890285
Thank you for contacting us!
We will aim to get back to you as soon as possible.
There was a problem sending your email.
There may be a technical issue.
Please try again later.
|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 17:30|
Alternative times available by appointment, please call to arrange a viewing.