Customer reviews of Mastercars (Derby) Ltd

By Russell B on 10 May 2018 | Verified purchase

Buying my first car from Mastercars was truly great experience from start to finish. Smooth and easy process. Very happy!

Reply from Mastercars (Derby) Ltd on 18/05/18

Thanks Russell for your valued business. Hope your enjoying your 1st car.

By Susan C on 02 May 2018 | Verified purchase

Shane could not have been more helpful.No hassle made buying the car a pleasure would highly recommend.

Reply from Mastercars (Derby) Ltd on 03/05/18

Thank you for your lovely comments. It was a pleasure.

By Yasmine C on 01 May 2018 | Verified purchase

Great to deal with . So helpful from arranging to view the car through to purchase. Completely trustworthy, and we were made to feel at ease. Not a high value car to the garage, but you would not know that from how we were dealt with. My daughter’s first car , and it was a pleasure to buy it from Master cars. Would thoroughly recommend them

Reply from Mastercars (Derby) Ltd on 02/05/18

Thank you for your lovely comments. It was a pleasure.

By Andrew K on 27 April 2018 | Verified purchase

I bought a car from these guys and I am very impressed. Firstly the car was not over priced and there was not any pressure to buy. They were very helpful. After buying the car I had a minor problem with a squeak that very irritating. I rang them and got it booked in to have a look. They sorted the problem with no charge. I would recommend MasterCars of derby to everyone. It has been a pleasant experience

Reply from Mastercars (Derby) Ltd on 02/05/18

Thank you for your lovely comments. It was a pleasure

By Pamela B on 26 March 2018 | Verified purchase

Excellent service very friendly a pleasure to deal with, would use this company again

Reply from Mastercars (Derby) Ltd on 02/05/18

Thank you for your lovely comments. It was a pleasure.

By JOANNE W on 11 March 2017 | Verified purchase

I bought my car from Mastercars as I really liked the people who worked there. It felt like good old fashioned customer service, friendly, honest and really helpful. I really love the car I've purchased. After a couple of weeks, it unfortunately started making a strange noise. With a 3 month warrenty, I thought it best to drive it down for them to have a look at it. They told me I couldn't drive it and they'd get it into the garage on Monday. They gave me a courtesy car and within a week, I have my car back and it's driving beautifully.

Reply from Mastercars (Derby) Ltd on 16/03/17

Thank you for your review and kind words and again for your valued custom, we hope that you are enjoying your new car . All the best Mastercars Derby

By Janet L on 09 March 2017 | Verified purchase

I recently bought an Audi TT from this garage and found them to be courteous and helpful. They are not a high pressure sales outlet and they also helped me out with a few after sales niggles.

Reply from Mastercars (Derby) Ltd on 16/03/17

Thank you for your review and kind words and again for your valued custom. We hope you are enjoying your new car. All the best Mastercars

By Robert R on 20 July 2016 | Verified purchase

Excellent in everyway no sales pressure put on me a good choice of cars very easy and relax atmosphere all round would definately buy from again and recommend to others

By Lisa B on 29 August 2023 | Purchase not verified

Everything you need in a garage, reliable , honest and trustworthy garage. Had a few issues (no fault of garage) Main owner mike was true to his word and sorted issues as quick as he could. I am more than happy with the car I purchased and would recommended this garage to anyone, not many honest people around any more but this garage ticks every box.

By Eve S on 04 August 2021 | Purchase not verified

Sold me a car earlier on in the year and turns out it has had over £2,000 of repairs needed for it and I only got paid 3.4K for car