Customer reviews of Mastercars (Derby) Ltd

By Andrew K on 27 April 2018 | Verified purchase

I bought a car from these guys and I am very impressed. Firstly the car was not over priced and there was not any pressure to buy. They were very helpful. After buying the car I had a minor problem with a squeak that very irritating. I rang them and got it booked in to have a look. They sorted the problem with no charge. I would recommend MasterCars of derby to everyone. It has been a pleasant experience

Reply from Mastercars (Derby) Ltd on 02/05/18

Thank you for your lovely comments. It was a pleasure

By Pamela B on 26 March 2018 | Verified purchase

Excellent service very friendly a pleasure to deal with, would use this company again

Reply from Mastercars (Derby) Ltd on 02/05/18

Thank you for your lovely comments. It was a pleasure.

By JOANNE W on 11 March 2017 | Verified purchase

I bought my car from Mastercars as I really liked the people who worked there. It felt like good old fashioned customer service, friendly, honest and really helpful. I really love the car I've purchased. After a couple of weeks, it unfortunately started making a strange noise. With a 3 month warrenty, I thought it best to drive it down for them to have a look at it. They told me I couldn't drive it and they'd get it into the garage on Monday. They gave me a courtesy car and within a week, I have my car back and it's driving beautifully.

Reply from Mastercars (Derby) Ltd on 16/03/17

Thank you for your review and kind words and again for your valued custom, we hope that you are enjoying your new car . All the best Mastercars Derby

By Janet L on 09 March 2017 | Verified purchase

I recently bought an Audi TT from this garage and found them to be courteous and helpful. They are not a high pressure sales outlet and they also helped me out with a few after sales niggles.

Reply from Mastercars (Derby) Ltd on 16/03/17

Thank you for your review and kind words and again for your valued custom. We hope you are enjoying your new car. All the best Mastercars

By Robert R on 20 July 2016 | Verified purchase

Excellent in everyway no sales pressure put on me a good choice of cars very easy and relax atmosphere all round would definately buy from again and recommend to others

By Eve S on 04 August 2021 | Purchase not verified

Sold me a car earlier on in the year and turns out it has had over £2,000 of repairs needed for it and I only got paid 3.4K for car

By Frances S on 02 September 2020 | Purchase not verified

Very honest and helpful dealer, no pressure sales. Made buying my first car incredibly easy, chuffed to bits with it!

By Lizzie B on 03 October 2019 | Purchase not verified

Mike was incredibly helpful and friendly when it came to buying a first car. He was not pressuring and ensured that I felt completely comfortable with everything. He made everything very easy and I would definitely recommend Mastercars to anyone looking to buy a first car.

By Lesley M on 05 June 2019 | Purchase not verified

3/6/2019 Would definitely recommend this company to friends or family very friendly service great car hassle free sale and the owner even delivered my car for me for free no hidden charges with this garage either

Reply from Mastercars (Derby) Ltd on 05/06/19

Thanks Lesley for those very kind words. we always try to be honest and open. Remember we are here for ongoing servicing and MOTs too!!

By Vincent S on 08 October 2018 | Purchase not verified

Excellent sales rep, very knowledgable. I have delt with this company several times and I have always received great service and support. Highly recommended.