Customer reviews of Mastercars (Derby) Ltd
At Mastercars (Derby) Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Mastercars (Derby) Ltd
Based on 26 customer reviews
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5
Great Experience
By Russell B on 10 May 2018 | Verified purchase
Buying my first car from Mastercars was truly great experience from start to finish. Smooth and easy process. Very happy!
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5
buying a car.
By Susan C on 02 May 2018 | Verified purchase
Shane could not have been more helpful.No hassle made buying the car a pleasure would highly recommend.
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5
Daughters first car
By Yasmine C on 01 May 2018 | Verified purchase
Great to deal with . So helpful from arranging to view the car through to purchase. Completely trustworthy, and we were made to feel at ease. Not a high value car to the garage, but you would not know that from how we were dealt with. My daughter’s first car , and it was a pleasure to buy it from Master cars. Would thoroughly recommend them
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5
Real people selling nice cars at decent prices
By Andrew K on 27 April 2018 | Verified purchase
I bought a car from these guys and I am very impressed. Firstly the car was not over priced and there was not any pressure to buy. They were very helpful. After buying the car I had a minor problem with a squeak that very irritating. I rang them and got it booked in to have a look. They sorted the problem with no charge. I would recommend MasterCars of derby to everyone. It has been a pleasant experience
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5
Car buying
By Pamela B on 26 March 2018 | Verified purchase
Excellent service very friendly a pleasure to deal with, would use this company again
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5
Good old fashioned customer service
By JOANNE W on 11 March 2017 | Verified purchase
I bought my car from Mastercars as I really liked the people who worked there. It felt like good old fashioned customer service, friendly, honest and really helpful. I really love the car I've purchased. After a couple of weeks, it unfortunately started making a strange noise. With a 3 month warrenty, I thought it best to drive it down for them to have a look at it. They told me I couldn't drive it and they'd get it into the garage on Monday. They gave me a courtesy car and within a week, I have my car back and it's driving beautifully.
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5
Pleasant and helpful
By Janet L on 09 March 2017 | Verified purchase
I recently bought an Audi TT from this garage and found them to be courteous and helpful. They are not a high pressure sales outlet and they also helped me out with a few after sales niggles.
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5
Highly recommended excellent
By Robert R on 20 July 2016 | Verified purchase
Excellent in everyway no sales pressure put on me a good choice of cars very easy and relax atmosphere all round would definately buy from again and recommend to others
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5
Honest , reliable garage
By Lisa B on 29 August 2023 | Purchase not verified
Everything you need in a garage, reliable , honest and trustworthy garage. Had a few issues (no fault of garage) Main owner mike was true to his word and sorted issues as quick as he could. I am more than happy with the car I purchased and would recommended this garage to anyone, not many honest people around any more but this garage ticks every box.
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5
Faulty car
By Eve S on 04 August 2021 | Purchase not verified
Sold me a car earlier on in the year and turns out it has had over £2,000 of repairs needed for it and I only got paid 3.4K for car
Opening times
Monday | Appointment Only |
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Tuesday | Appointment Only |
Wednesday | Appointment Only |
Thursday | Appointment Only |
Friday | Appointment Only |
Saturday | Appointment Only |
Sunday | Appointment Only |
Mastercars (Derby) Ltd
- Address:
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102 NOTTINGHAM ROAD,
SPONDON,
Derby,
Derbyshire,
DE21 7NP